testimonials

hear from our happy customers

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There’s nothing we love more than happy customers. We would love to know more about your experience with our Oklahoma City insurance agency. Better yet, we would love to share your experience with other potential insurance customers! 

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"I've had some very stressful issues with some cars I recently bought, I've been called "Car Cursed"! But the one thing I never have to worry about is changing the insurance. Cristina, Jennifer, Thomas and the rest of the employees have always been the easiest to deal with. 100 % responsive and considerate of my time by getting me my info fast and updating my insurance within minutes of my request. Very good crew!!"

- Nathan H., Oklahoma City, OK Tweet

"Great service & rates, what else could you ask for? Highly recommend them :)"

- Chaley & Derek, Moore, OK Tweet

"Questions? Concerns? Thomas and his crew got the answers. And they will go the extra mile to make sure you are taken care of. I received nothing but great, friendly, helping customer service. Even contacting via email, they respond back fast and will call to make sure they understand the situation and they will do whatever it takes to make sure your questions or concerns are answered. I recommend Thomas and his crew to all my friends. Thomas is the one I trust with AAA. Some of my friends wish they were with Thomas instead of another AAA agent."

- Tanffy C., Oklahoma City, OK Tweet

"Best AAA agent in town! This guy knows his stuff. He has an office staff second to none. These people know how to help with your insurance needs!"

"Thomas is very service oriented as is his staff. I am so thrilled I checked out my friend's homeowners policy to discover how much I was overpaying with Travelers. When I switched home and auto I saved $1400 per year! I am truly happy with the people and the company."

"The Agency has always been very responsive to my calls. I tried to use an agency nearer my home but after that agency didn't return my call for four days, I called Thomas Baste and they returned my call the same day. They got my business. Very pleased with their service."

"We have been with Thomas Baste Agency for several years now. I always have EXCELLENT customer service. Everything I request is completed in a timely manner with professionalism and a smile. They have great rates and great service. I highly recommend them."

- Elizabeth and Santos, OKC Tweet

"When I I had a problem with receiving my checks after the tornado, Thomas Baste AAA Agency took care of the problem immediately. I really appreciate the concern they showed and the care they took in resolving the problem. I would gladly recommend them to my friends."

"Fantastic customer service! Thomas has always gone the extra mile to answer any questions and look for ways to reduce the cost of my insurance while still providing excellent coverage. He and his staff are 5 star. You will not be disappointed."

"We've been with Thomas for over 15 years. We really like AAA insurance company. We have been treated fairly with a easy claim process. They have the best rates for auto insurance with a good driving record that I have found. His staff is very professional and courteous. I would recommend that you get a quote from him when you need to renew your insurance. They have Auto, Home and Life insurance. I'm not sure about any other kinds of insurance."

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